Refund Policy for PBO Online Logbook
1. Introduction
This Refund Policy applies to subscription payments for the PBO Online Logbook (the "Service") operated by bryanzcom. We want you to be satisfied with your purchase. If you are not satisfied, you may be eligible for a refund as described below.
2. Eligibility for Refunds
Refund requests may be considered when submitted within a reasonable period after the charge, typically within 14 days of the initial purchase or renewal. Eligibility may vary depending on the circumstances and the terms of our payment processor.
3. How to Request a Refund
To request a refund, please contact us using the contact details provided on this website or in your receipt email. Include your account email and the date of the charge. We will review your request and respond within a reasonable time.
4. Processing of Refunds
If your refund is approved, it will be processed to the original payment method. Refunds may take several business days to appear depending on your financial institution.
5. Subscription Cancellation
You may cancel your subscription at any time from your account. Cancellation stops future charges; it does not automatically refund past payments. Refund requests for past payments are subject to this Refund Policy.
6. Changes to This Policy
We may update this Refund Policy from time to time. The current version will be posted on this page. Your continued use of the Service after changes constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions about this Refund Policy or wish to request a refund, please contact us.